Privacy Policy

WHAT PERSONAL INFORMATION WE COLLECT

The site automatically gathers device data including web browser details, IP address, time zone, and installed cookies. As users browse, information about viewed pages, referral sources, and interaction patterns are collected (Device Information).

Collection methods include:

• Cookies: Data files placed on devices with anonymous unique identifiers
• Log files: Track actions including IP address, browser type, ISP, referring/exit pages, and timestamps

When purchasing or attempting purchases, the site collects name, billing/shipping addresses, payment information (processed via Stripe), email, and phone number (Order Information).

HOW PERSONAL INFORMATION IS USED

Order Information is used to fulfill orders, process payments, arrange shipping, and send confirmations and electronic tickets. Additional uses include communication, fraud screening, and providing relevant product information or advertising based on user preferences.

Device Information helps screen for fraud/risk and improves website optimization.

SHARING PERSONAL INFORMATION

Third parties assist with Personal Information usage. Google Analytics and Meta are employed to understand user behavior. Information may be shared to comply with laws, respond to lawful requests, or protect company rights.

EVENT ATTENDANCE INFORMATION

When purchasing event tickets, first and last names plus ticket purchase details are shared with event organizers. Contact information is never shared without express permission, and payment details are never disclosed to organizers.

BEHAVIOURAL ADVERTISING

The site provides targeted advertisements and marketing communications. Users may adjust settings through Facebook and Google opt-out options.

YOUR RIGHTS

European residents can request access, correction, updating, or deletion of personal information held about them by contacting the organization. Information may be transferred outside Europe to Canada and the United States.

DATA RETENTION

Order Information is maintained unless users request deletion.

MINORS

The website is not intended for individuals under age 16.

CHANGES

The policy may be updated to reflect practice changes or operational, legal, or regulatory requirements.